How to Get Bank Statement from Capitec App

How to get Bank Statement from Capitec App

Capitec Bank is a South African retail bank that offers a variety of banking products and services, including a mobile app.

How to get Bank Statement from Capitec App

The Capitec app allows you to manage your finances on the go, including viewing your account balance, making transfers, and paying bills. You can also use the app to download your bank statement.

Steps to get a Bank Statement from the Capitec App

  1. Open the Capitec app and log in to your account.
  2. Tap on the account that you want to download the statement for.
  3. Tap on the three dots in the top right corner of the screen.
  4. Select “Email Statement”.
  5. Select the date range for the statement.
  6. Enter your email address and tap on “Send”.

How to get a Stamped Bank Statement from the Capitec App

If you need a stamped bank statement, you can request one from the Capitec app. 

  1. To do this, follow the steps above to download your bank statement, but instead of entering your email address, tap on “Visit branch”.
  2. You will then be able to select a Capitec branch to visit to collect your stamped bank statement. 
  3. You will need to bring your ID and the PDF of your bank statement with you to the branch.

Tips for Downloading and Viewing your Bank Statement

  1. Make sure that you have a good internet connection before downloading your bank statement.
  2. If you are downloading your statement to your phone, make sure that you have enough storage space.
  3. You can open the PDF file of your bank statement on any computer or device that has a PDF reader installed.
  4. If you need to print your bank statement, make sure that you have a printer connected to your computer or device.

FAQs

How do I download my bank statement from the Capitec app?

To download your bank statement from the Capitec app, follow these steps:

  • Open the Capitec app and log in to your account.
  • Tap on the account that you want to download the statement for.
  • Tap on the three dots in the top right corner of the screen.
  • Select “Email Statement”.
  • Select the date range for the statement.
  • Enter your email address and tap on “Send”.

How do I get a stamped bank statement from the Capitec app?

  • If you need a stamped bank statement, you can request one from the Capitec app. To do this, follow the steps above to download your bank statement, but instead of entering your email address, tap on “Visit branch”.
  • You will then be able to select a Capitec branch to visit to collect your stamped bank statement. You will need to bring your ID and the PDF of your bank statement with you to the branch.

Can I download my bank statement from the Capitec app if I’m not in South Africa?

Yes, you can download your bank statement from the Capitec app even if you’re not in South Africa. However, you will need to have a valid email address and an internet connection.

What format is my bank statement downloaded in?

Your bank statement is downloaded as a PDF file. You can open this file on any computer or device that has a PDF reader installed.

Can I print my bank statement from the Capitec app?

Yes, you can print your bank statement from the Capitec app. To do this, open the PDF file of your bank statement and select the “Print” option.

How do I save my bank statement from the Capitec app?

To save your bank statement from the Capitec app, you can either download it to your phone or computer, or print it out. If you download it to your phone, you can save it to your Files app or to a cloud storage service like Google Drive or iCloud. If you download it to your computer, you can save it to any folder on your computer.

How long does it take to download my bank statement from the Capitec app?

The time it takes to download your bank statement from the Capitec app will depend on your internet connection speed. If you have a fast internet connection, it should only take a few seconds to download your statement. However, if you have a slow internet connection, it may take a few minutes.

What if I can’t download my bank statement from the Capitec app?

If you’re having trouble downloading your bank statement from the Capitec app, you can try the following:

  • Make sure that you have a good internet connection.
  • Try restarting your phone or computer.
  • Clear the Capitec app cache and data.
  • Uninstall and reinstall the Capitec app.

How often should I download my bank statement?

It’s a good idea to download your bank statement at least once a month so that you can review your spending and make sure that there are no unauthorized transactions on your account. However, you may want to download your statement more often if you’re making a lot of transactions or if you’re expecting a large deposit or withdrawal.

What should I do if I find an error on my bank statement?

If you find an error on your bank statement, you should contact Capitec customer support immediately. They will be able to investigate the error and correct it if necessary.

Conclusion

Getting a bank statement from the Capitec app is a simple and straightforward process. You can download your statement for any date range and have it delivered to your email address or collect it from a Capitec branch. If you need a stamped bank statement, you can request one from the app.

Downloading your bank statement regularly is a good way to track your spending and make sure that there are no unauthorized transactions on your account. If you find an error on your bank statement, you should contact Capitec customer support immediately.