How To Apply For Oneplan Pet Insurance In South Africa

Oneplan Pet Insurance is a South African insurance company that provides coverage for veterinary expenses and healthcare for pets.

 They provide a variety of insurance products designed to fulfil the requirements of pet owners and their animal friends. With Oneplan Pet Insurance, pet owners can rest easy knowing that all of their pet’s medical requirements, including consultations, medications, procedures, and emergency treatment, are covered.

  They also offer supplementary advantages including routine medical attention and insurance for mishaps, illnesses, and chronic problems. Oneplan uses technology to offer simple claims procedures through their mobile app, with the goal of making pet insurance accessible and practical.

Features of Oneplan Pet Insurance 

1. Flexible Coverage Options: 

Oneplan provides various insurance plans with various coverage levels to accommodate pet owners’ individual demands and financial circumstances. This gives pet owners the option to select the plan that best suits their needs.

2. veterinarian Expenses Coverage: 

Oneplan covers a variety of veterinarian costs, such as consultations, medication, operations, hospitalisation, and specialised care. This aids pet owners in budgeting for the financial burden of providing medical care for their animals.

3. Regular Care Benefits: 

A few Oneplan plans offer normal medical procedures including vaccines, deworming, flea treatment, and annual physicals. This promotes preventative healthcare and aids in maintaining pets’ general wellbeing.

4. Injuries and Diseases Coverage: 

Oneplan provides coverage for unanticipated mishaps and ailments that may necessitate veterinarian care. Accidental harm, ailment, infection, and long-term conditions are all included in this.

5. Emergency Care Coverage:

 In the event of an emergency, Oneplan offers coverage for emergency veterinarian care. By doing this, you can be certain that your pet will get help right away when they need it most.

6. Reasonably Priced Monthly Premiums: 

Oneplan wants to provide access to pet insurance by providing reasonably priced monthly premiums. This enables pet owners to control their insurance expenses while still giving their animals thorough protection.

7. 24/7 Virtual Care: 

Oneplan provides a 24/7 virtual care service that allows pet owners to connect with qualified veterinarians for video consultations and recommendations. Particularly in non-emergency situations, this service brings convenience and assurance.

Step by Step Methods of Applying for Oneplan Pet Insurance 

1. Visit the Oneplan Website: 

Use a web browser on your computer or mobile device to visit “” the official Oneplan website.

2. Locate the Pet Insurance section: 

On the Oneplan website, find the part devoted to Pet Insurance. Find a menu item or tab that has “Pet Insurance” or a label similar to it.

3. Choose an Insurance Plan:

 Look over the many Insurance Plans that Oneplan has to offer. Examine the benefits, costs, and coverage options offered by each plan. Pick the programme that best fits your needs and financial situation.

4. Request a Quote: 

After choosing a plan, you may get a quote by giving some basic details about your pet, like their breed, age, and any medical issues they may have. This will provide you with a ballpark figure for the chosen plan’s monthly premium.

5. Conclude the Application:

 If you accept the quote and want to move forward, you can begin the application procedure. Provide all required information on the online application form, including your contact information and that of your pet. In order to prevent any problems in the future, make sure to supply accurate and current information.

6. Review the Terms and Conditions: 

Before continuing, carefully read and comprehend the policy’s Terms and Conditions. Be mindful of crucial particulars such waiting periods, exclusions, and claim procedures. You can ask Oneplan for clarification if you have any questions or concerns.

After reading the terms and conditions, submit your application online. 

7. Submit Application and Payment:

 You might be asked to set up a payment method for the monthly premiums or make an initial payment. To finish the payment process, adhere to the provided steps.

8. Policy and Confirmation Documents: 

Your insurance will be confirmed once your application and payment have been approved. The required policy documentation, such as the policy schedule, terms, and conditions, will be provided to you by Oneplan.

9.Start Coverage:

 Congratulations! Oneplan Pet Insurance is now providing coverage for your pet. Learn the specifics of the coverage and the claim-making process. Note any waiting periods that might be necessary before specific benefits kick in.

How To Contact Oneplan Pet Insurance 

   Oneplan Pet Insurance is dedicated to providing top-notch customer service. Their helpful staff is readily available through a variety of channels to answer questions and offer fast support. Oneplan makes sure that policyholders have a smooth and satisfying experience by putting a strong emphasis on transparency and customer satisfaction.

Here are the contact details for contacting our customer care team:

Customer service phone number:

010 0010 141

Customer Care Email:

Customer Care WhatsApp line:

Payment for Oneplan Pet Insurance 

1. Pet’s Age: 

Your pet’s age can affect the cost of insurance. In general, older pets may have higher rates since they are more likely to experience age-related health problems.

2. Breed:

 Insurance costs for some breeds may be higher. This is due to the fact that some breeds are more vulnerable to certain illnesses or may need specialised care.

3. Coverage Plan: 

The payment will vary depending on the type of coverage plan you select. Compared to basic policies, more comprehensive plans may have higher premiums due to their larger coverage options.

4. Deductible: 

The deductible is the sum that must be paid before insurance coverage begins to apply. cheaper deductibles may result in higher premiums, whereas greater deductibles may cause cheaper premiums.

5. Coverage Limits:

 Insurance policies may include coverage limits that set a ceiling on how much the insurance will cover for particular procedures or illnesses. The cost of insurance may increase with increased coverage limits.

6. Pre-existing conditions: 

This may affect the premium, result in exclusions, or require waiting periods, if they are at all covered.

7. Location: 

The cost of your insurance may vary depending on where you live. Regional variations in veterinary prices and healthcare options may have an effect on the total premium.

8.Claims History:

 Future premiums may change depending on your Oneplan Pet Insurance claims history. Premium modifications could be made in response to frequent or severe claims.

Different Plans for Oneplan Pet Insurance

1. Basic/Standard Plan: 

This plan offers minimal coverage for sickness but basic coverage for accidents and injuries. Usually, it covers things like medication, hospitalisation, surgery, and emergency treatment.

2. Comprehensive Plan: 

The comprehensive plan provides more extensive coverage for chronic ailments, illnesses, and accidents. It covers perks like appointments, medicines, operations, specialised care, and diagnostic testing. Additionally, it might include standard treatment like immunisations and yearly exams.

3. Routine Care Plan: 

The emphasis of this plan is on routine veterinary costs and preventive care. It often includes standard operations required to maintain your pet’s health, such as vaccines, deworming, flea control, dental cleaning, and others.

4. Accident-Only Plan: 

This plan was created exclusively to cover costs associated with unintentional injuries. It offers coverage for accident-related hospitalisation, surgery, medication, and emergency treatment.

5. Accident and Illness Plan:

 This programme covers both illnesses and unintentional injuries. Emergency care, operations, consultations, medication, and the treatment of a variety of ailments and infections are all covered services.

6. Chronic Condition Plan:

 Pets with pre-existing chronic diseases are given special consideration under this approach. It addresses the continuing care, medicine, and management of chronic conditions such arthritis, diabetes, and allergies.

Frequently Asked Questions

What is covered by Oneplan Pet Insurance?

Oneplan Pet Insurance provides coverage for a variety of vet bills, including appointments, drugs, operations, hospitalisation, and specialty care. They also include coverage for illnesses, chronic ailments, accidents, and some plans may even offer benefits for basic care.

Can I choose the veterinarian of my choice?

Yes, you are free to select any accredited veterinarian or specialist of your choosing when you purchase Oneplan Pet Insurance. You are not constrained to a certain network or provider panel.

Does coverage have a waiting period?

Yes, depending on the particular plan and coverage, Oneplan Pet Insurance often involves waiting periods. In order to stop fraudulent claims and provide equal coverage for all policyholders, waiting periods are typically enforced to specific ailments or treatments.

Am I allowed to assert my pre-existing conditions?

Pre-existing conditions frequently have specified waiting periods or are not covered by insurance. To comprehend how Oneplan Pet Insurance handles pre-existing conditions, it’s crucial to read the policy terms and conditions.

How are claims handled?

Through their mobile app, Oneplan Pet Insurance offers a simple claims procedure. Policyholders can check the status of their claims, add supporting documents, and file claims straight from their cellphones. Usually, claims processing and reimbursement is made according to the policy terms

Can I terminate my policy?

Your Oneplan Pet Insurance policy may be cancelled, yes. There may be differences in the cancellation procedure, fees, or refund guidelines. It’s best to get in touch with Oneplan directly to start the cancellation process and go over the particular terms and restrictions that apply.

Are there any coverage age restrictions?

There can be age restrictions on new insurance applications for Oneplan Pet Insurance. The precise age restrictions may change based on the type of insurance plan. It is advised to inquire with Oneplan about their age qualifying requirements.


  Oneplan Pet Insurance is a reputable provider of comprehensive coverage for pets’ veterinary expenses and healthcare needs. With a range of flexible plans, they offer options to suit different budgets and requirements. 

Their commitment to customer satisfaction is evident through their accessible customer support channels and efficient claims process. Oneplan strives to provide transparency and convenience, ensuring that pet owners can provide the best possible care for their furry companions without worrying about the financial burden. 

With their dedication to high-quality service and comprehensive coverage, Oneplan Pet Insurance is a reliable choice for protecting the health and well-being of pets.