How to Check Data Balance on Telkom

How to Check Data Balance on Telkom

How to Check Data Balance on Telkom

Telkom is a South African telecommunications company that offers a variety of services, including mobile data. There are a few different ways to check your Telkom data balance.

Ways to Check Data Balance on Telkom

  1. Using USSD code

The easiest way to check your data balance is to use the USSD code *188#. Dial this code on your phone and press “Send”. You will then be prompted to select the service you want to check. Select “Data” and your balance will be displayed on the screen.

  1. Sending an SMS

You can also check your data balance by sending an SMS to 188. Just type a blank message and send it to 188. You will then receive a text message with your data balance.

  1. Using the My Telkom app

If you have the My Telkom app installed on your phone, you can also check your data balance from there. Open the app and sign in to your account. Then, tap on the “Accounts” tab and select the “Data” option. Your balance will be displayed on the screen.

  1. Using the Telkom website

You can also check your data balance on the Telkom website, https://www.telkom.co.za/ . Go to the Telkom website and sign in to your account. Then, click on the “My Account” tab and select the “Data” option. Your balance will be displayed on the screen.

  1. Using the IVR system

You can also check your data balance by calling the Telkom IVR system. Dial 188 and listen to the voice prompts. Select the option to check your data balance and follow the instructions.

Tips for Checking your data Balance

  1. It is a good idea to check your data balance regularly, especially if you are nearing your monthly limit. This will help you avoid overage charges.
  2. You can also set up a notification to remind you when your data balance is low. This way, you will be alerted before you run out of data.
  3. If you are not sure how to check your data balance, you can always contact Telkom customer support for assistance.

FAQs

How do I check my Telkom data balance?

You can check your Telkom data balance using the following methods:

  • USSD code

Dial *188# and press “Send”. Select “Data” and your balance will be displayed on the screen.

  • SMS

Send a blank message to 188. You will then receive a text message with your data balance.

  • My Telkom app

If you have the My Telkom app installed on your phone, you can check your data balance from there. Open the app and sign in to your account. Then, tap on the “Accounts” tab and select the “Data” option. Your balance will be displayed on the screen.

  • Telkom website

You can also check your data balance on the Telkom website, https://www.telkom.co.za/. Go to the Telkom website and sign in to your account. Then, click on the “My Account” tab and select the “Data” option. Your balance will be displayed on the screen.

  • IVR system

You can also check your data balance by calling the Telkom IVR system. Dial 188 and listen to the voice prompts. Select the option to check your data balance and follow the instructions.

Why is my data balance not showing up?

There are a few reasons why your data balance may not be showing up.

  • You may not have enough data left in your bundle.
  • Your data may be turned off.
  • There may be a problem with your phone or SIM card.
  • There may be a problem with the Telkom network.

If you are sure that you have enough data left in your bundle and your data is turned on, then you can try restarting your phone or SIM card. If that does not work, then you can contact Telkom customer support for assistance.

How do I know how much data I have used?

You can check how much data you have used by using the same methods that you use to check your data balance. For example, you can dial *188# and select the option to check your data usage.

How do I top up my data balance?

You can top up your data balance by using the following methods:

  • Dial *135# and follow the instructions.
  • Visit a Telkom shop or retailer.
  • Use the My Telkom app.
  • Visit the Telkom website.

What happens when I run out of data?

If you run out of data, your data will be suspended until you top up your balance. You will still be able to make calls and send SMS messages, but you will not be able to use the internet.

How much does it cost to check my data balance?

Checking your data balance is free. However, you may be charged for sending an SMS or making a call to the Telkom IVR system.

What is the difference between data balance and data usage?

Data balance is the amount of data that you have left in your bundle. Data usage is the amount of data that you have already used.

How do I get a notification when my data balance is low?

You can set up a notification to remind you when your data balance is low. To do this, you can use the My Telkom app or the Telkom website.

What is the best way to check my data balance?

The best way to check your data balance is to use the method that is most convenient for you. If you have a smartphone, then you can use the My Telkom app or the Telkom website. If you do not have a smartphone, then you can use the USSD code *188# or send an SMS to 188.

Where can I get help if I have problems checking my data balance?

If you have problems checking your data balance, you can contact Telkom customer support for assistance. You can reach them by dialing 102 or visiting the Telkom website.

Conclusion

There are a few different ways to check your Telkom data balance. The easiest way is to use the USSD code *188#. You can also check your data balance by sending an SMS to 188, using the My Telkom app, or visiting the Telkom website. 

If you have any problems checking your data balance, you can contact Telkom customer support for assistance. It is a good idea to check your data balance regularly, especially if you are nearing your monthly limit. 

This will help you avoid overage charges. You can also set up a notification to remind you when your data balance is low. This way, you will be alerted before you run out of data.