Sure, hereMTN is one of the largest telecommunications companies in Africa, and it offers a variety of services, including data, voice, and SMS. However, sometimes you may want to unsubscribe from a particular service.
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How to Unsubscribe on Mtn
MTN makes it easy to do so, and there are several ways to unsubscribe.
Ways to Unsubscribe on MTN
- USSD code
You can use the USSD code *155# to unsubscribe from any MTN service. After dialing the code, select option 1 (View or cancel subscriptions). You will then see a list of all your active subscriptions. Select the subscription you want to cancel and follow the prompts.
- SMS
You can also unsubscribe from an MTN service by sending an SMS. The format of the SMS is: STOP <service name> to 131
For example, to unsubscribe from MTN CallerTunez, you would send an SMS with the following text: STOP CallerTunez to 131.
- Customer care
You can also unsubscribe from an MTN service by calling customer care. The customer care number for Nigeria is 180.
Tips for Unsubscribing from MTN
- You may not be able to unsubscribe from some services immediately. For example, if you are subscribed to a monthly service, you may have to wait until the end of the month before you can unsubscribe.
- If you are unsure about how to unsubscribe from a particular service, you can always contact MTN customer care for assistance.
FAQs
How do I unsubscribe from MTN?
You can unsubscribe from MTN in three ways:
- USSD code
Dial *155# and select option 1 (View or cancel subscriptions).
- SMS
Send an SMS with the text STOP <service name> to 131.
- Customer care
Call customer care at 180.
Why should I unsubscribe from MTN?
There are a few reasons why you might want to unsubscribe from MTN:
- You may no longer be using the service.
- You may be unhappy with the service.
- You may be trying to save money.
How long does it take to unsubscribe from MTN?
It may take a few hours or days to unsubscribe from MTN, depending on the service.
What if I don’t receive a confirmation message after unsubscribing from MTN?
If you don’t receive a confirmation message after unsubscribing from MTN, you can call customer care to check the status of your request.
What if I accidentally unsubscribe from MTN?
If you accidentally unsubscribe from MTN, you can contact customer care to resubscribe.
Can I unsubscribe from MTN if I am on a contract?
Yes, you can unsubscribe from MTN even if you are on a contract. However, you may have to pay an early termination fee.
What are the charges for unsubscribing from MTN?
There are no charges for unsubscribing from MTN.
How do I check my MTN subscriptions?
You can check your MTN subscriptions by dialing *155# and selecting option 1 (View or cancel subscriptions).
How do I block MTN marketing messages?
You can block MTN marketing messages by sending an SMS with the text STOP MKTG to 131.
How do I contact MTN customer care?
You can contact MTN customer care by calling 180.
Conclusion
To unsubscribe from MTN, you can use the USSD code *155#, send an SMS with the text STOP <service name> to 131, or call customer care at 180. It may take a few hours or days to unsubscribe from MTN, depending on the service.
If you don’t receive a confirmation message after unsubscribing, you can call customer care to check the status of your request. Keep track of your subscriptions.
It’s easy to forget about subscriptions that you don’t use regularly. Make a list of all your subscriptions and check them periodically to see if you still need them.