How to Apply for SASSA SRD Grant

How to Apply for SASSA SRD Grant

The Social Relief Benefit (SRD) is a monthly cash payment of R350 paid to unemployed South Africans who are struggling to make ends meet.

How to Apply for SASSA SRD Grant

If your application for an SRD is denied, you have the right to appeal the decision.

Here are the steps to apply for the SASSA SRD grant:

  1. Go to the SASSA Calls website.
  2. Enter your ID number and the mobile phone number you used when applying for sponsorship.
  3. Click “Send PIN”.
  4. You will receive a PIN via SMS. 
  5. Enter the PIN on the calling site.
  6. You will be able to fill out the appeal form.
  7. Provide all relevant information, including why you think your application should be approved.
  8. Attach any supporting documents, such as proof of income or proof of residency.
  9. Click “Send”. Your claim will be heard by the Independent Court of Social Assistance Appeals (ITSAA). The ITSAA will make a decision on your appeal within 30 days.

If your appeal is successful, you will receive SRD benefits for the months your application was initially denied.

Tips for Writing a Successful SRD Request

  1. Be clear and concise.
  2. State why you think your application should be approved. 
  3. Be specific and provide evidence to support your claims.
  4. Read your appeal carefully before submitting it.

If you need help appealing your SRD benefits, you can contact SASSA’s call center on (+27)0800 60 10 11. You can also visit your nearest SASSA office for help.

FAQs

What is SRD subsidy?

The SRD grant is a monthly cash payment of R350 given to unemployed South Africans who are struggling to make ends meet. It was introduced in April 2020 to help those affected by the COVID-19 pandemic.

Who is eligible for SRD benefits?

To be eligible for SRD benefits, you must meet the following criteria:

  • Be a South African citizen or permanent resident. 
  • Unemployed and earning less than R350 per month.
  • Unable to work due.
  • Have a monthly household income of less than R6240.

What if my application for an SRD is denied?

If your application for an SRD is denied, you have the right to appeal the decision. You can appeal your request online or by visiting a SASSA office.

How ​​do I appeal my SRD application?

To appeal your SRD application, you can follow these steps:

  1. Go to the SASSA Calls website.
  2. Enter your ID number and the mobile phone number you used when applying for sponsorship.
  3. Click “Send PIN”.
  4. You will receive a PIN via SMS. 
  5. Enter the PIN on the calling site.
  6. You will be able to fill out the appeal form.
  7. Provide all relevant information, including why you think your application should be approved.
  8. Attach any supporting documents, such as proof of income or proof of residency.
  9. Click “Send”. 

How ​​long does it take to appeal an application for SRD benefits?

The Independent Complaints Council for Social Assistance (ITSAA) will decide on your appeal within 30 days.

What if my appeal is successful?

If your appeal is successful, you will receive SRD benefits for the months your application was initially denied.

What if my call fails?

If your appeal is unsuccessful, you can apply for a new SRD. You can also contact SASSA call center at (+27)0800 60 10 11 for support.

What are the reasons my SRD application may be denied?

Your application for an SRD may be denied for the following reasons:

  • You do not meet the eligibility criteria.
  • You have provided false or misleading information. 
  • You have not provided supporting documentation.
  • You have a debt with SASSA.

How ​​can I get help claiming my SRD benefits?

If you need help appealing your SRD application, you can contact the SASSA call center on (+27)0800 60 10 11. You can also visit the nearest SASSA office for assistance. 

Conclusion

If your application for an SRD is denied, you have the right to appeal the decision. The appeals process is relatively simple and can be completed online or by visiting a SASSA office. 

The Independent Complaints Council for Social Assistance (ITSAA) will decide on your appeal within 30 days. If your appeal is successful, you will receive SRD benefits for the months your application was initially denied.